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Working At Cigna – Market Growth Leader In Chattanooga

    Website Cigna

    Job Description:

    Responsible for general accounting functions and the preparation of reports and statistics reflecting earnings, profits, cash balances, and other financial results. Formulates and administers approved accounting practices throughout the organization to ensure that financial and operating reports accurately reflect the condition of the business and provide reliable information necessary to control operations. Responsible for coordinating, conducting, and documenting financial analysis projects or financial reporting.  Conducts or participates in the most complex financial analysis projects and/or reporting. Presents results and recommendations to management. Develops and improves financial analysis and forecasting analytical methodologies. Bachelor’s degree in accounting and five or more years of significant experience.

    Job Responsibilities:

    • Provides management oversight of all day-to-day sales distribution activities within the market and responsible for implementing and executing effective management processes across both new and existing business sales channels that drive market-focused growth; must have working experience and employ a collaborative leadership approach across multiple functions inclusive of distribution, contracting, underwriting and pricing, marketing, product, service and clinical
    • In partnership with the Regional Growth Leader, develops and executes a local market growth strategy and business plan that services both the Enterprise and U3000 Segment overall growth and earning plan goals; maximizes the local market value proposition through partnership across all segment leaders and aligned matrix partners; drives plan results that maximize profitability, membership growth, account retention as well as increased market share
    • Be an established and visible leader in the market, balancing distribution and civic obligations, with priority focus and commitment towards achieving top and bottom line growth (i.e., “hitting the metrics”)
    • Represents Cigna in the community; develops and maintains strong external relationships with consulting houses, key customer accounts, health care professionals / delivery systems and civic organizations; has the ability to effectively handle media and/or public relations inquiries, as needed.
    • Builds collaborative relationships across the Enterprise to achieve corporate, financial and market objectives while providing the very best in products and customer service; maintains strong external relationships with key broker and consulting firms in addition to key clients and producers across other market to ensure maximum value creation is achieved across and within the buyer group
    • Ensures market level management processes and best practices are in place and being followed by sales management in order to drive accountability and results across all new and existing business teams in order to meet and exceed market plan, membership and earnings goals
    • Partners with UW market leadership to ensure ongoing plan alignment on:  identifying critical underwriting and risk management levers that deliver ideal P&L for the market and region; understanding new risk dimensions that can impact market P&L performance; and incorporating a process that balances risk taking with effective decision-making to maximize profitability
    • Committed to hiring and developing a diverse and highly skill sales team across the market that is reflective of Cigna’s client base as well as local communities in which we do business.  Responsible for building and maintaining a high-performing culture of accountability and sales results

    Job Requirements/Qualifications:

    • Minimum of a Bachelor’s degree in business, healthcare, or related field equivalent experience. Master’s and/or MBA degree preferred, but not required.
    • Minimum 8-15+ years in a strategic and leadership role in a service, sales, healthcare, health plan and/or broker/consulting environment; 7-10+ years leading and managing sales team(s) at a buyer group and/or market level
    • Broad knowledge, expertise and proficiency in all aspects of sales distribution, health care, external broker and customer / client relationship management
    • Ability to be an influential business leader who can impact and garner support from matrix partners across the Enterprise
    • Strong and proven leadership skills including a demonstrated ability to manage required actions in support of delivering on a vision/mission, communicating its purpose, and helping drive outcomes/results
    • Adaptable, flexible and able to lead the organization through transformation; proven track record of delivering results that are high quality, profitable and sustainable
    • Ability to effectively collaborate across the organization with other business units and influence actions/support through critical matrix and business partners
    • Strong presentation and facilitation skills with internal and external clients and customers; develop strong working relationships with others, and maintaining them over time.
    • Strong leadership, sponsorship and mentoring talents, identifying the developmental needs of others and coaching to improve their knowledge or skills
    • Ability to travel 50%+ (or as needed), both regionally and nationally as required

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