Job Description:

We’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just a ticketing and technology platform, we’re the dedicated team members who build lasting relationships with our millions of fans one amazing experience at a time. If you’re passionate about the magic of live entertainment like we are, we want to hear from you.

Job Responsibilities:

Develop a client centric mentality.
Exposure to Salesforce CRM platform.
Exposure to client satisfaction and corporate metrics.
Understand ethics, compliance, and business conduct pertaining to the industry.
Understand time management requirements when working with individuals or clients/teams.
Understand how large companies function and communicate.
Insight into budgeting in regard to Capex/Opex tracking in addition to personal expense management.
Learning new Ticketmaster product strategy; exposure to client product adoption and user training.
Monitor hardware and software performance during configuration and testing.
Learn asset inventory management and resource allocation skills.
Learn operational/metric tracking techniques.
Excellent verbal and written communication skills (Bilingualism, French and English, considered an asset);
Capable of working both independently and in team environments
You thrive in an everchanging environment and are often described as a self starter who might not know the all the answers, but is resourceful enough to figure out where to seek them out;
You take pride in your work product, always ensuring to complete a thorough review before A familiarity with the live entertainment and concert industries considered a “plus”;
A passion for live events and desire to learn about the entertainment industry!
Travel may be required; and
COVID-19 vaccination will be required for this position, subject to legally entitled accommodations

Job Requirements/Qualifications:

Work with configuration/ troubleshooting of Windows OS based PCs and Thin Client devices.
Work with configuration/ troubleshooting of Apple IOS and Android OS mobile devices.
Work with configuration/ troubleshooting of Cisco and Aruba brand wired and wireless networking devices.
Work with configuration/ troubleshooting of Ticketmaster ticketing and access control proprietary software platforms.
Exposure to network infrastructure topologies; planning and implementation
Work with our clients and staff, both technical and non-technical, to evaluate hardware and software issues.
Major event support, to include assisting with venue access control.
The student must be enrolled in a recognized and accredited post-secondary institution. Where the student seeks credit for the Internship, their post-secondary program must include a co-op or internship term; Working toward a degree or certificate in an IT based field is preferred.
High degree of accuracy and strong attention to detail.
Eager to learn and be proactive with new tasks.
The ability to conduct yourself in a professional matter at all times.
The ability to learn and absorb at a fast pace.
Must be able to work independently with efficiency in an extremely fast-paced, results driven environment;
Self-starter, with a certain degree of creativity and problem-solving ability;
Able to maintain a high degree of professionalism, integrity, and confidentiality at all times;
In an effort to provide an immersive experience over the 15-week term, we are requiring that the role be hybrid