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Case Manager – Travelers Internship Programs Annapolis

    Website Travelers

    Job Description:

    This individual is responsible for maximizing cash flow and protecting Travelers interests in the handling of escalated collection, insolvency, bankruptcy, and litigation cases that cannot be handled in the ordinary course of business under existing policies, program, and collateral agreements for Business Insurance Products. This individuals’ primary functions are to coordinate, develop and effect strategic collection efforts that include partnering with corporate legal, CFO’s and various business partners. Individual negotiates settlements, manages litigations, and may represent Travelers in State and Bankruptcy Courts. Individual may also support and provide guidance to less experienced case managers. Project work may be assigned as need arises.

    Job Responsibilities:

    • Research and analyze all aspects of disputes and provide all necessary supporting documentation or create exhibits to demonstrate explanation regarding disputes.
    • Develop cost effective strategies with business and legal partners in the resolution of issues on assigned accounts.
    • Analyze the total financial risks of an account versus collateral held and initiate collateral draw downs, negotiate resolutions, file bankruptcy claims or file litigation to recover funds.
    • May serve as witness when necessary to be deposed and may represent to protect Travelers financial and reputational risks in Bankruptcy and State Court forums.
    • Review and work with legal on settlement documentation for settlements achieved.
    • May serve as a mentor to less experienced case managers.
    • Handle project work as needed.
    • Perform other duties as assigned.

    Job Requirements/Qualifications:

    • Two-year college degree or equivalent collections work experience.
    • Ability to assess and present the costs and benefits of a particular approach.
    • Ability to maintain composure and persuade others in adverse situations, be skilled at influencing others.
    • Strategic thinker who can quickly identify a situation and offer solutions.
    • Ability to use knowledge and partnerships to come up with creative solutions.
    • Ability to foster collaborative relationships with peers and business partners.
    • Clear, logical, and effective verbal/written communication skills.
    • Able to perform credible analyses using sound judgment and reasoning.
    • Clearly demonstrates sense of urgency, passion, and bias for action.
    • Solid ability to multitask and manage work with minimal to no supervision.
    • Basic knowledge of Property Casualty business.
    • Basic knowledge of contractual instruments utilized by Travelers.
    • Basic understanding of bankruptcy law.
    • Some business law knowledge as it relates to contracts, collection efforts and insurance.

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