Sales and Service Expert – Jobs 24 Hour Fitness San Leandro

Position Title: Sales and Service Expert

Company: 24 Hour Fitness

Location: San Leandro, CA, USA

Job Description:

At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We’re on the hunt for team members who are committed to being the best part of each other’s day and who have a genuine desire to help our members achieve results they can feel proud of.

Responsibilities:

• Share your passion for fitness by helping new members get started on their fitness journey. You’ll deliver an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services.
• Build relationships and translate the value of 24 Hour Fitness product and service offerings, with a strong focus on behaviors that drive member acquisition and retention. You easily make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution.
• Work side by side with your team bringing our mission and values to life, interacting with members to ensure an inclusive, welcoming, and positive environment.

Requirements:

• Delivering a genuine, authentic and engaging guest experience tailored to their unique needs and interests while providing best-in-class customer service. You will execute the CARE sales model with each guest and share how 24 Hour Fitness’ products/services can meet their fitness needs. You’ll get to tour potential members through the club and showcase the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals.
• Contacting potential members by phone to invite them into our club so we can help them get started on their fitness journey. You’ll manage and follow up on leads by using our Lead Management System, and utilize a daily planner to track and plan successful lead management and selling activities.
• Generating leads/new business internally through member promotions, referrals, the distribution of guest passes, and contacting leads generated via phone. You’ll also be responsible for effectively setting appointments for leads.