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Home » Pharmacy Intern Summer 2023 – Training Delivery In Bloomington

Pharmacy Intern Summer 2023 – Training Delivery In Bloomington

    Website CVS Health

    Job Description:

    Would you like to join a Fortune 4 company in supporting our dynamic training delivery team? As a Training Delivery Trainer (TDT) you are part of a powerhouse performance development eco-system. You, along with your peers, are accountable for the growth, development and ultimately performance of our retail workforce. To meet these mission critical expectations, our Training Delivery Trainers deliver best in class learning and development programming that drive business results, colleague engagement and most importantly exceptional outcomes for our customers.

    Job Responsibilities:

    • Evaluate and measure training effectiveness and colleague performance
    • Build and manage relationships with key stakeholders:
    • Track, measure, report and communicate on colleague progress
    • Coaching & Development Strategies – 25%
    • Communicate status of both to developing colleagues, key stakeholders and L&D management
    • Conduct On the Job Coaching for prioritized populations
    • Coordinate development activities with colleagues, managers, Mobile Training Coaches and SMEs
    • Align evaluations to KPIs for respective roles
    • Business Initiative Support – % Varies
    • Execute on development programming for initiatives that are timely and business critical
    • Evaluation & Assessments – 15%
    • Assess, evaluate and validate knowledge and skill acquisition
    • Lead various development activities and interventions
    • Develop on-the-job (OJT) coaches as needed to meet the development needs of your territory
    • Mine and leverage data to continually evaluate the learner experiences and progress
    • Curriculum Design Consulting – 10%
    • Field Management, Training Store Managers, Pharmacy Managers, Store Managers, SMIT Coaches, PMEL
    • Coaches, OJT Coaches, peers and Training Delivery Supervisors.
    • Deliver classes aligned to Retail Store Learning and Development Programming
    • Stakeholder Management – 10%
    • Program Execution & Delivery – 40%
    • Guide developing colleagues through their development programs
    • Work with portfolio and program managers to continuously improve development programming
    • Ensure learning environments are conducive to learning.

    Job Requirements/Qualifications:

    • Advanced verbal, written, and presentation skills.
    • Readily can demonstrate and apply a growth mindset around solutions to create positive, sustainable changes.
    • At least 1+ year experience in customer service, training delivery, or management role.
    • Licensed/Registered Technician within the state of hire.
    • Communication skills are critical in this role. This role must be able to effectively and impactfully communicate with Field Leadership connecting how flagship learning programs can impact overall business outcomes and colleague experience
    • Must be highly proficient in MS Office Suite of programs to create content that is visually and verbally engaging to communicate pertinent and timely information to Senior Leadership. Advanced capabilities in Excel are a plus.
    • Nationally Certified Technician (CPhT via PTCB or ExCPT)) or will become a nationally certified technician within 6 months of hire.

    To apply for this job please visit jobs.cvshealth.com.


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