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Pathways Internships – Student Trainee Program Analyst In Flagstaff

    Website Pathways

    Job Description:

    The Pathways Internship Program allows students to join VA in career positions that emphasize long-term training and development. The VA Northeast Ohio Healthcare System is recruiting for a Program Analysts (Pathways Internship). The Program Analysts (Pathways Internship) will function at the Parma VA Clinic within Community Outpatient Service (COPS).

    Job Responsibilities:

    • Processing all incoming calls to the Community Based Outpatient Clinics (CBOCs) by screening calls and determining to whom the caller should be referred.
    • Providing assistance to analysts or managers in performing analyses and/or evaluation of operating program characteristics of the telephone systems.
    • Obtaining, organizing, filing, scanning, and retrieving reports, correspondence, and numerical data for use in preparing reports, briefings, and presentations.
    • Analyzing workflow to determine potential problem areas.
    • Making recommendations to correct potential problem areas and to improve coordination between the various units and/or offices.
    • Providing assistance to analysts or managers in performing analyses, collecting information, compiling reports, making contact with Veterans and/or evaluation of comments in the VA Signal
    • Helping Veterans check in and enter travel pay utilizing the kiosk
    • Performing other duties as assigned

    Job Requirements/Qualifications:

    • You must be a U.S. Citizen to apply for this job
    • You must be at least 16 years old (by closing date of this vacancy announcement)
    • Selective Service Registration-required males (over 18) born after 12/31/59
    • Must be accepted for/currently enrolled in a qualified educational institution
    • You may be required to serve a probationary period
    • Subject to background/security investigation
    • Selected applicants will be required to complete an online onboarding process
    • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
    • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) – See “Additional Information” below for details.

    To apply for this job please visit www.usajobs.gov.


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