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Jp Morgan Chase Internship – International Onboarding In Plano

    Website JPMorgan Chase & Co.

    Job Description:

    The CBCO organization is seeking a highly motivated individual who capable of handling a high level of complexity in a client facing environment. The International Onboarding Specialist (IOS) will have global responsibility for the international onboarding for Commercial Banking clients. Helping our clients expand their business into international markets is a strategic opportunity for Commercial Banking and the initial onboarding experience sets the tone. The IOS will work directly with the client and the coverage team to determine the best approach to onboard the client’s business to the CB products and services, including completion of our Due Diligence process.

    Job Responsibilities:

    • Manage onboarding activities via phone, telepresence, email and in person with external clients and internal business partners
    • Adherence to policy and procedures, and international and domestic regulatory requirements
    • Utilize creative problem solving and solid decision making abilities
    • Collaboration with the client and coverage team to develop and execute an implementation plan, establishing clear expectations and providing transparency of timelines using project management principles and practices
    • Own and drive identification, transparency, escalation, and resolution of risks and issues to closure
    • Collaborate on strategic business initiatives as a Subject Matter Expert or Project Manager
    • Liaise with local Compliance, Legal, and Product where required
    • Client facing, single point of contact responsible for the end to end client experience and satisfaction during the international onboarding process, for global and complex requests
    • Manage and coordinate client and internal partner communication and status updates
    • Support Sales partners and the sales process with RFP responses, client presentations and in person client visits
    • Responsible for multi-entity, multi-jurisdiction client onboardings and product & service implementations
    • Provide Subject Matter Expertise for international regulatory requirements, products & services, documentation and Regional/Country KYC requirements

    Job Requirements/Qualifications:

    • Ability to take ownership, manage through conflict and mobilize internal resources
    • 3 Years or more relevant business experience, including client facing roles
    • Proven capability of applying project management methodology to develop an implementation plan and execute deliverables
    • Strong interactive personal and communication skills and ability to influence others for positive results
    • Experienced problem solver and critical thinker
    • BA/BS Degree
    • Ability to soundly execute quantitative and qualitative analysis, draw salient conclusions and present information in a concise and effective manner
    • Excellent English written & verbal communication ability
    • Strong organizational skills both personally and across the working team to meet deadlines in a fast paced environment (time management and attention to detail)
    • Adaptable to a changing, dynamic work environment

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