Healthcare Internships Summer 2023 – Automation Support Technician In Jeffersonville

Job Description:

This position is responsible for the system administration, technical support, uptime, and continuous improvement of several integrated systems that control and automate that pharmaceutical distribution center fulfillment process. Strong verbal and written communication, demonstrated analytical and technical problem-solving skills, and the ability to work autonomously and in a team environment are essential to be successful in this role. Previous experience being a self-starter and exercising sound judgment in high pressure situations is required.

Job Responsibilities:

• Expertise in one or more areas of IT such as Microsoft administration, virtual computing administration, or networking administration
• Experience with setup and configuration of server and desktop hardware
• Efficient and effective troubleshooting skills in a high-pressure environment
• Ability to perform detailed root cause analysis
• Understanding of networking concepts such as DNS, DHCP, HTTP, OSI Model, TCP/IP protocols and client-server applications
• Strong troubleshooting skills of integrated multi-tiered systems and applications
• Solid understanding of relational databases and connectivity protocols
• Proven skills in PC repair, troubleshooting, deployment, and decommissioning
• Use of basic tools such as screw drivers, wrenches, ratchets, sockets
• Lift, unbox, rack servers, mount PCs and peripherals, perform cable management
• Observation or troubleshooting of devices above ground level from a lift

Job Requirements/Qualifications:

• Excellent written and verbal communication skills in English (in person and via phone/radio) with peers, internal customers, management, contractors and vendors.
• Microsoft MCSE, Active Directory
• Advanced virtualization systems administration skills, VCP or equivalent
• Linux+, Network+, Server+ certification or equivalent
• PLC Knowledge and support
• Experience with warehouse control systems, material handling systems, automation systems and equipment
• Knowledge of cyber security threats, vulnerabilities and mitigation tactics
• Basic understanding of distribution and fulfillment processes
• Ability to explain complex IT concepts in simple terms
• Ability to manage high priority projects
• Basic knowledge of mechanical and electrical principles
• Proven ability to work successfully with limited supervision