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Home » Group Health Internship – Patient Navigator In Orfordville

Group Health Internship – Patient Navigator In Orfordville

    Website Unitedhealth Group

    Job Description:

    Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM

    Job Responsibilities:

    • Serve as the patient’s liaison throughout the life cycle of the program by addressing program specific quality measures and adhering to company guidelines/standard operating procedures
    • Make all patient welcome calls on date of notification of assignment and/or discharge. Make appropriate and timely patient appointments, confirmations, and appointment reminders. Mail letters as needed
    • Complete telephonic inpatient visits with patients utilizing current standard operating procedures
    • Notify all appropriate departments of data related patient case updates
    • Outreach to patients providers and input appointments
    • Place regular/consistent outreaches to the patient
    • Adhere to established guidelines for case closings
    • Provide support to patients either prior to admission for an elective procedure, post-discharge from the hospital, or post-procedure
    • Identify and connect patient to resources for addressing Social Determinants of Health (SDOH)
    • Outreach to the appropriate party to report any benefit, authorization, claim or eligibility related issue
    • Prepare information for patient case status summaries, success stories, etc. and participate in daily huddles, weekly meetings, and other scheduled events, both internally, and with clients externally
    • Take initiative to proactively resolve and or support tough patient cases via communication to management and or clients during weekly meetings

    Job Requirements/Qualifications:

    • Excellent written and verbal communication skills
    • Able to act independently with minimum supervision
    • Excellent problem solving, critical thinking, and organizational skills
    • Must be organized and able to prioritize, plan, and handle multiple tasks/demands simultaneously
    • Ability to verbally articulate and communicate with patients, manager, team members, and customers
    • Computer proficiency to include typing, data entry, internet research, and spelling accuracy

    To apply for this job please visit careers.unitedhealthgroup.com.


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