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Group Health Internship – Clinical Administrative Coordinator In Atlanta

    Website Unitedhealth Group

    Job Description:

    Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM

    Job Responsibilities:

    • Manage administrative intake of members
    • Work with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and/or providers
    • Process incoming and outgoing referrals, and prior authorizations, including intake, notification, and census roles
    • Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
    • Handle resolution/inquiries from members and/or providers

    Job Requirements/Qualifications:

    • High School Diploma / GED (or higher)
    • 2+ years of customer service experience
    • Experience with MS Word (creating, editing, saving, formatting) Excel (create and edit spreadsheets) and Outlook (compose and respond to email)
    • On-call rotation every 4th week (after hours Tuesday evening – Monday); ABLE TO WORK WEEKEND FROM HOME (DURING ON-CALL ONLY)
    • Ability to work full-time, Monday – Friday between 9:00am – 5:30pm EST including the flexibility to work occasional overtime given the business need
    • Ability to work onsite in 9655 Florida Mining Blvd Suite 411, Jacksonville, FL 32257
    • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.

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