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GLOBAL INFORMATICA – Amgen Careers West Greenwich

    Website Amgen

    Position Title: GLOBAL INFORMATICA

    Company: Amgen

    Location: West Greenwich, RI, USA

    Job Description:

    Let’s do this. Let’s change the world. You will be leading the Patient, Customer (HCP/HCO), Payer, Product domains of Master Data Management (MDM) service supporting the Global Commercial Organization (GCO). This MDM Squad/Domain lead will report to the MDM Product Owner of GCO IS’ Global Commercial Data & Analytics team and will play the Primary-Lead role for Patient and Consent domains and with co-lead responsibilities for Customer and Product domains across all regions. In this role the MDM Product Lead will collaborate with commercial business partners and other IS teams across different regions/functions to define MDM roadmap.

    Responsibilities:

    • Manage partnership with regional business and IS clients to implement MDM capability and develop multiyear technology roadmap
    • Shape Amgen’s future IS roadmaps – track and evaluate business and technology trends, connect and foster external networking opportunities to deliver valuable insight from other similar professionals in our industry.
    • Lead and implement MDM services for Mutli-Channel Marketing, Sales Teams, Patient Support Services, Contract Management, Global Compliance, CRM, Reporting and Analytics
    • Develop and oversee ongoing MDM Patient, Consent, Customer, Payer, Product Master data governance, data quality and operations.
    • Collaborate with business teams to ensure timely updates and access to MDM data assets
    • Develop automated solutions and processes for data stewards to manage bulk data updates.
    • Develop data consumption patterns and standards for data consumers to ensure data integrity is maintained when they consume MDM data through batch or real-time interfaces (Data Lake/MDM API).
    • Ability of applying AI/ML based solutions to improve data quality, match/merge logic and stewardship processes
    • Continuous service improvements by reducing cycle time for delivery of projects and overall run cost of service

    Requirements:

    • Solid understanding of software architecture, design patterns, data structures & algorithms
    • Experience in AWS, Databricks, Python, Airflow, GIT, MuleSoft, Data Management tools and other cloud integration technologies
    • 6 or more years of experience delivering IS products through Agile methodologies
    • Solid understanding of the legal/regulatory requirements related to managing sensitive PII and compliance data (i.e. HIPAA, GDPR, HITECH, Sunshine Act, etc.).
    • Demonstrable experience in mastering of patient, consent, customer, payer and product data in large pharmaceutical manufacturer ecosystem
    • Good understanding of MDM’s enabler role in effective data integration and all aspects of building a 360⁰ view of customer in an enterprise
    • Ability to manage in a highly fluid, interactive, matrix environment and build strong, successful partnerships
    • Demonstrated ability to bring structure to vaguely defined problems, pragmatic approach to problem solving, and service delivery
    • Demonstrated ability to plan strategically, identify strategic options and trade-offs
    • Excellent oral/written communications skills and interpersonal skills
    • Extensive experience with patient data and customer support services (Hub, Patient CRM etc.)
    • Possess qualities such as, strong organizational skills, self-starter, and thorough
    • Demonstrated ability to effectively produce business results, while working under time pressures and in a matrix organization
    • Vendor management skills

    To apply for this job please visit careers.amgen.com.


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