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Cvs Mba Internship – Training Delivery In Spokane

    Website CVS Health

    Job Description:

    Would you like to join a Fortune 4 company in supporting our dynamic training delivery team? As a Training Delivery Trainer (TDT) you are part of a powerhouse performance development eco-system. You, along with your peers, are accountable for the growth, development and ultimately performance of our retail workforce. To meet these mission critical expectations, our Training Delivery Trainers deliver best in class learning and development programming that drive business results, colleague engagement and most importantly exceptional outcomes for our customers.

    Job Responsibilities:

    • Conduct On the Job Coaching for prioritized populations
    • Coordinate development activities with colleagues, managers, Mobile Training Coaches and SMEs
    • Ensure learning environments are conducive to learning.
    • Stakeholder Management – 10%
    • Deliver classes aligned to Retail Store Learning and Development Programming
    • Program Execution & Delivery – 40%
    • Develop on-the-job (OJT) coaches as needed to meet the development needs of your territory
    • Assess, evaluate and validate knowledge and skill acquisition
    • Lead various development activities and interventions
    • Field Management, Training Store Managers, Pharmacy Managers, Store Managers, SMIT Coaches, PMEL
    • Coaches, OJT Coaches, peers and Training Delivery Supervisors.
    • Execute on development programming for initiatives that are timely and business critical
    • Communicate status of both to developing colleagues, key stakeholders and L&D management
    • Align evaluations to KPIs for respective roles
    • Evaluation & Assessments – 15%
    • Build and manage relationships with key stakeholders:
    • Coaching & Development Strategies – 25%
    • Evaluate and measure training effectiveness and colleague performance
    • Guide developing colleagues through their development programs
    • Track, measure, report and communicate on colleague progress
    • Curriculum Design Consulting – 10%
    • Business Initiative Support – % Varies
    • leverage data to continually evaluate the learner experiences and progress
    • Work with portfolio and program managers to continuously improve development programming

    Job Requirements/Qualifications:

    • Advanced verbal, written, and presentation skills.
    • At least 1+ year experience in customer service, training delivery, or management role.
    • Must be highly proficient in MS Office Suite of programs to create content that is visually and verbally engaging to communicate pertinent and timely information to Senior Leadership. Advanced capabilities in Excel are a plus.
    • Licensed/Registered Technician within the state of hire.
    • Nationally Certified Technician (CPhT via PTCB or ExCPT)) or will become a nationally certified technician within 6 months of hire.
    • Readily can demonstrate and apply a growth mindset around solutions to create positive, sustainable changes.
    • Communication skills are critical in this role. This role must be able to effectively and impactfully communicate with Field Leadership connecting how flagship learning programs can impact overall business outcomes and colleague experience

    To apply for this job please visit

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