Customer Service Advocate – United Healthcare Summer Internship In Bernards

Job Description:

UnitedHealthcare is a company that’s on the rise. We’re expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn’t about another gadget, it’s about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life’s best work.(sm)

Job Responsibilities:

• Performs general clerical duties to include but not limited to: photocopying, faxing, mail distribution and filing
• Possess solid verbal and written communication skills
• Creates and modifies various documents using Microsoft Office
• Maintains Outlook calendar(s) in current and accurate status
• Creates / prepares meeting materials (e.g., PowerPoint deck; agendas) and ensure distribution to appropriate individuals in a timely manner
• Schedule, coordinate, and/or set up resources and technology needed for meetings / events
• Coordinates meetings and conference calls as needed or anticipated
• Coordinates travel arrangements as needed
• Answer phones promptly and uses good judgment to prioritize the distribution of messages in a timely manner
• Prepares meeting materials and assists with the development of PowerPoint presentations
• Responsible for keeping inventory of all office supplies and placing orders for replenishment as needed
• Records minutes at various meetings and archives them accordingly
• Performs all other related duties as assigned

Job Requirements/Qualifications:

• Bachelor’s or Associates’ degree
• 5+ years of experience supporting C & VP level or higher management
• Experience in a healthcare environment
• Intermediate or greater proficiency in MS Visio, Access and Concur
• Business Segment Liaison (BSL) or onboarding experience (or willingness/ability to become certified as a UnitedHealthcare BSL)
• Ability to maintain professionalism and a positive service attitude at all times
• Ability to manage multiple tasks / projects and deadlines simultaneously with meticulous attention to detail
• Excellent verbal and written communication and grammatical skills