Cigna Summer Internship Programme – Pharma Reporting Business Analyst In Bloomfield

Job Description:

The Business Analyst ensures that Specialty Pharmacy Pharma reports are delivered to our internal and external data recipients on time and accurately. The Business Analyst will be on point to troubleshoot any client concerns to determine if it is an operational or reporting issue and act accordingly. The Business Analyst is a data liaison between the client and Accredo Specialty Pharmacy.

Job Responsibilities:

• Review and redline contracts to ensure alignment with HIPAA guidance and the team’s reporting standards
• Build and maintain relationships with external clients and internal partners
• Participate in special projects with senior level or management oversight
• Audit reports, correct data errors and communicate findings with all levels of employees and management, including internal business units and external clients
• Translate the contracted data requirements into a detailed mapping document for developer to create the report(s)
• Ensure quality reporting through a thorough knowledge and understanding of the report logic, analysis of discrepancies, and ability to determine root cause of issues
• Troubleshoot any client concerns to determine if it is an operational or reporting issue and take the appropriate action
• Thoroughly organize and document end to end process of the launch and any production support concerns

Job Requirements/Qualifications:

• Adaptability and eagerness to learn
• Must be a proven problem solver
• Immaculate attention to detail with the ability to understand the bigger picture
• Works largely through self-directed effort or partnering with others; solid performance with minimal supervision
• Strong customer service focus
• Excellent documentation and organization
• 2-5 years relevant experience or Master’s degree
• Excellent oral and written communication skills
• Follow policies and procedures to ensure audit and corporate compliance
• Familiarity with health care or pharmaceutical industry very helpful
• Demonstrated ability to prioritize workload and meet deadlines in a high-demand environment
• Bachelor’s degree
• Ability to work collaboratively with other departments and levels of employees to resolve complex issues