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Home » Bank Of America Internship – Senior Operations Analyst In Needham

Bank Of America Internship – Senior Operations Analyst In Needham

    Website Bank of America

    Job Description:

    Responsible for the day-to-day resolution of incoming investigations of complex problems and the execution of complex transactions for the business unit, or units, including research. Review transaction actions that are alerted as a possible match to a sanction’s list. Make decisions on whether it is a false hit or potential match. Coordinates the implementation of new products and or services, procedures, and systems and or hardware solutions for problems in the operations environment. Initiates projects and alternatives to improve operations efficiency.

    Job Responsibilities:

    • Develop the knowledge and skills you need to deliver world-class client care through the award-winning Bank of America Academy
    • Develop techniques to confidently engage with clients by telephone
    • Have an opportunity to earn your Security Industry Essentials (SIE), Series 7 and Series 66 licenses though structured lessons, in depth online resources, and on-site coaching
    • Build your knowledge of core banking and investment solutions and connect clients to all of the solutions we provide
    • Continue to learn and grow in a culture where growth and career advancement are a priority
    • Get training and one-on-one coaching from academy managers who are invested in your success.

    Job Requirements/Qualifications:

    • Experienced with Microsoft Office Suite
    • Able to work overtime and weekends when needed
    • Highly organized with strong attention to detail
    • Strong typing proficiency and ability to navigate multiple processing applications
    • Experience with working independently and on teams in a fast-paced environment
    • Excellent written and verbal communication skills
    • Excellent time management and prioritization skills, with ability to meet deadlines
    • Proactive approach to problem resolution

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